Refund Policy

Single designs

Our designs are digital files that are delivered instantly, so we can't take them back once they have been downloaded. For that reason, purchases are generally non-refundable after download.

We will refund you in full if:

• you were charged twice or by mistake,
• you have not downloaded any file and ask within 14 days of purchase, or
• a file is faulty and we can't fix it within 7 days of your report.

To request a refund, email info@getprintsell.com with your order number. Approved refunds are issued by Lemon Squeezy to your original payment method.

Memberships

Memberships are billed monthly by Patreon. You can cancel at any time from your Patreon account; you keep access until the end of the period you paid for. Membership refunds follow Patreon's refund policy.

Something not working?

Contact us first. Most problems are solved quickly with a fixed file or a print-settings tip.